Is PIGHEAD really free?
Yes. The Free plan doesn't expire and needs no card. It includes up to 2 users with the inbox, clients, deals, products, quotes and orders.
What do I get with Pro?
Unlimited users, advanced marketing (forms, lead imports, conversions and acting on your campaigns) and Competition, to analyze and watch your competitors. It costs USD 170 a year.
How do AI credits work?
They are a prepaid balance. Each AI reply deducts what it costs. You start with USD 2 free and top up packs from USD 10. With no balance the AI stops; you never owe anything.
Does the AI learn from my conversations by itself?
If you want it to. Every night it reviews the conversations that ended well and learns only the safe part by itself: FAQs, reply examples and tone. It never learns prices, stock, promotions or payment details on its own: it suggests them for you to approve. You see everything it learned and undo it with one click. The review uses credits and you set the cap.
Can I see what my competitors are doing?
Yes, with Competition. You add your competitors with their website and social profiles, and PIGHEAD reads their site, pulls their Google data and compares it with your business: where they beat you, where you beat them and what to do first. Every week it checks their sites and lets you know if prices, offer or promotions change. It only reads public information. It's part of Pro, and on Free you get one trial analysis. It's paid with your AI credits and you see the cost before you start.
Do I need a WhatsApp Business account?
For WhatsApp you need a number connected to Meta's WhatsApp Business platform. PIGHEAD guides you step by step. Meta charges your company directly for its conversations.
How do I pay?
With Bold in Colombian pesos (card, PSE, Nequi or Bancolombia) at the daily rate, or with PayPal in dollars. You get a receipt by email.
Does Pro renew automatically?
No. You pay for a year and we remind you 15 and 3 days before it expires. If you renew early, the new year is added from the expiry date.
What happens if Pro expires?
You go back to Free without losing anything. Your users stay active, but you can't add more until you renew.
Is my data safe?
Each company only sees its own data. Your clients' emails and phone numbers are stored encrypted, sign-in supports two-step verification and passkeys, and everything is logged.